Your till crashes on a Saturday. Your card reader won't pair. We know retail doesn't stop — neither do we.
Retail IT problems tend to hit at the worst possible moment. Here are the ones we sort most often.
A frozen till at peak hour costs sales and creates queues. We diagnose and fix POS software issues remotely in most cases, or come on-site fast.
A card reader that won't pair is a cash-only day — which most customers aren't prepared for. We troubleshoot payment terminal connections and get you back up.
Stock counts that take forever because the software is crawling, or inventory that won't sync. We fix the underlying hardware or software issue, not just restart it and hope.
New hire, no account, no access, and nobody knows the admin password. We set up staff accounts, configure access levels and make sure new people can actually work from day one.
On-site response from €110/hr. Remote support from €75/hr. Most retail IT problems are resolved the same day.